Legal

Cornerstone Wealth Pty Ltd

ABN 54 373 017 644
Cornerstone Wealth is a Corporate Authorised Representative No 306473 of Partnership Financial Services Pty Ltd 

Partnership Financial Services Pty Ltd

ABN 90 009 015 874
Australian Financial Services Licence No 220381 

Level 28 Central Park
152 - 158 St Georges Tce
Perth Western Australia 

Telephone 08 9324 6000
Facsimile 08 9481 6148
Toll free 1300 362 082 

PO Box 7008
Cloisters Square
Perth WA 6850 

info@partnershipfs.com
www.partnershipfs.com 

How to deal with complaints

We have established procedures to ensure all enquiries and complaints receive proper consideration and are dealt with appropriately. If you have a complaint about the service provided to you, please take the following steps:

1. Contact your Adviser immediately and explain the complaint.
2. If your complaint is not satisfactorily resolved within three days, please contact Compliance Manager, Partnership Financial Services on 1300 362 082, or put your complaint in writing and send it to us. We will try to resolve your complaint as quickly and fairly as possible.
3. If you still do not receive a satisfactory outcome and you wish to take your complaint further you can contact the following body, of which PFS is a member:

          Financial Industry Complaints Service Limited 
          PO Box 579 Collins Street West 
          Melbourne Victoria 8007 
          Phone: (03) 9629 7050 
          Fax: (03) 9621 2291 
          Cost of a local call: 1300 780 808 
          Email: fics@fics.com.au